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About Us

With over 175 years of combined experience our commercial management team provides the services, skills and systems needed to manage diverse properties to the highest expectations. We work diligently to minimize expenses and maximize tenant satisfaction; while maintaining a reputation as an outstanding organization where business is conducted with the utmost professionalism.

Robert Hoopfer, Jr., Director of Commercial Property Management, RPA, FMA
Robert has managed properties for The Villages since 1995 and directs a staff of over 30 employees. Robert provides accountability & dependability to all owners that have entrusted their assets to Commercial Property Management.

Karen Crews, Lease Administration Manager, RPA, FMA, CRX
Karen and the lease administration team are responsible for the preparation, execution and management of the lease documentation for commercial, industrial and/or residential real estate properties for The Villages. She handles critical lease operations by analyzing and resolving property management/lease administration issues through communication with Property Managers and Tenants.

Bryn Blaise, Development and Construction Manager, P.E., CDP, CBC
Bryn and the tenant construction team oversee all tenant build outs and construction, assuring that spaces and systems are constructed according to specifications and requirements.

Steve Jacquay, Finance and IT Administrator
Steve supports the Commercial Property Management team with financial analysis of facilities including life cycle costs, operating costs, budgeting, forecasting and performance metrics. Steve also administers the IT help desk and provides oversight for technology initiatives. Steve also oversees tenant accounting services for all our commercial properties.

Crystal Reed, Office Manager
Crystal is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.  In addition, she also provides office management services to The Villages Commercial Property Management staff including maintaining office services and efficiency, supervising office staff and maintaining office records.

Property Management Team

Christina Robbins, Property Manager, RPA, FMA, CAM

Brandie Rush, Property Manager, CSM

Matt Hoopfer, Property Manager, CSM

Carla Gagnon, Property Manager, CSM, LCAM

Our Property Managers are responsible for managing their locations to maximize the efficiency and profitability of each property. They are also responsible for management and coordination of the administrative and reporting functions, physical operations of the property and maximizing rental and other income by delivering Raving Fans customer service to all customers.


Commercial Property Management
3231 Wedgewood Lane, The Villages, FL 32162
(352) 750-9455 phone (352) 750-3381 fax
Emergency after hours number after 5:00pm (352) 728-7725

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